Refund Policy 7-Day Window • VIP Subscriptions • Payments • Your Rights

This policy explains when a VIP payment for AIDoImg Try On can be refunded, how the 7-day window works, and how to send us a refund request. The free AI clothes changer and virtual try-on tools never require payment.

Last updated: October 21, 2026

Refunds at a Glance

A short summary of the main points. The full sections below are the version that applies to your purchase.

1 days and unused

A first-time VIP purchase that is unused, or almost unused, can be refunded in full within 1 days of the purchase.

Free tools stay free

The AI clothes changer and virtual try-on are free and need no payment details, so there is nothing to refund for free use.

Payment errors anytime

Duplicate charges, wrong amounts or VIP that never activated are not limited by the 7-day window — we fix them.

Full Refund Policy

1 Scope of This Policy

This Refund Policy explains when and how you can obtain a refund for a paid purchase made on AIDoImg Try On. It applies to the paid VIP subscription only; the free AI tools on the site never create a payment obligation.

At the moment VIP is offered in a single plan: Pro Yearly, a one-year subscription. The exact price and the currency are always shown on the checkout page before you pay, and the price shown there is the price that applies to your purchase.

This policy should be read together with our Terms of Service and Privacy Policy, which also apply to your use of the service.

2 Free Tools Are Free

The core AIDoImg Try On tools — the AI clothes changer, virtual try-on and the other free AI photo tools — cost nothing and require no payment details. You do not need an account, and results are delivered without a watermark.

Free use is subject to daily fair use limits that keep the service available for everyone. Those limits are a usage allowance, not a charge, and they never generate a bill.

Because the free tools are free, no refund is ever due for free use. Charges only arise if you choose to buy the VIP subscription, which removes ads and provides a higher or unlimited generation allowance for the purchased period.

3 7-Day Refund Window

For a first-time VIP purchase you may request a full refund within 1 days of the purchase date, provided that the VIP generation allowance has not been used. A purchase that is essentially unused qualifies; a purchase that has been used to generate images does not.

We determine whether a purchase was "unused" by checking the generation records for your account. If the VIP generation count for the purchase is zero or almost zero, we treat it as unused and refund the full amount you paid.

If the allowance has already been used in a meaningful way, the purchase is no longer eligible for a refund under this window, because the paid service has been delivered.

To start a request, follow the steps in the "How to Request a Refund" section below. Requests are assessed from the date we receive them, so please write to us before the 7-day period ends.

4 When a Refund Is Not Available

Subject to the payment errors described below and to any mandatory consumer law that applies to you, we are generally unable to issue a refund in the following situations:

  • The refund request is made more than 1 days after the purchase date.
  • The VIP generation allowance has already been used substantially.
  • The account was suspended or terminated because you breached our Terms of Service.
  • A repeat purchase on the same account has already been used following an earlier refund.
  • The service was delivered as agreed and the payment relates to a renewal of an existing paid period.
  • The purchase was made as a gift or bought from a third-party reseller and cannot be tied to your account, or the account has no verifiable record of the payment.
  • The request is based only on a dislike of how the AI generated results, where the paid allowance has already been heavily consumed.

If your situation is not covered by these examples, you are still welcome to contact us and we will review it individually.

5 Payment Errors and Duplicate Charges

Some payment problems are our responsibility, and these are not subject to the 7-day window. If you were charged twice for the same purchase, charged the wrong amount, charged for a transaction you did not authorise, or paid successfully but your VIP access did not activate, contact us and we will put it right.

Once we verify the error we will refund the affected amount in full, or, where you prefer it, apply the missing service so that you receive exactly what you paid for.

Please include your account email, the payment date and amount, and any transaction identifier from PayPal so that we can trace the charge. Find the details in the "How to Request a Refund" section.

6 How to Request a Refund

To request a refund, please follow these steps:

  • Email us from the address you used to make the purchase, writing to support@aidoimg.com with the subject line "Refund request".
  • In the message, state your account email, the PayPal transaction or order number, the purchase date and the amount you paid, and the reason for your request.
  • We confirm receipt within 1–2 business days and normally give you a decision within 2 business days after that.

A clear subject line and complete details help us identify the payment quickly. If anything is missing we will ask you for it before we decide.

7 How Refunds Are Processed

Approved refunds are returned to the original payment method used for the purchase, which is currently PayPal. We cannot send a refund to a different card, bank account or person.

After we approve a refund, it is usually credited within 5–10 business days. The exact timing depends on PayPal and on your bank or card issuer, which we do not control.

We refund only the amount you actually paid. Differences caused by currency exchange rates or by fees charged by the payment provider or your bank are determined by those institutions and are outside our control.

8 Partial Refunds

In some situations a partial refund is fairer than a full one, and we may offer it at our discretion.

If we permanently discontinue the paid VIP service before the end of a period you have already paid for, we will refund the unused part of that period on a pro-rata basis.

In other cases we may agree a partial refund, or offer an equivalent extension of your VIP period instead, as an alternative remedy that suits both sides.

9 Renewals and Cancellation

The VIP plan is a one-time yearly payment. It does not renew automatically, so there is no recurring charge and nothing to cancel in order to stop paying.

If we ever introduce automatic renewal, it will be clearly disclosed on the checkout page before you pay, and we will notify you before any charge is taken so that you can decide.

Because the plan does not renew by itself, you simply stop using the paid service at the end of the period. Your account and the free tools remain available to you as before.

10 Chargebacks and Disputes

If you are unhappy with a charge, please contact us first. Most payment issues can be resolved quickly by email, and doing so avoids the delays that a dispute process can create.

If you open a chargeback or dispute with PayPal or your bank, we may submit the usage records for the purchase, including VIP generation history, so that the payment provider can assess the case.

Abusive or clearly unfounded chargebacks may result in the suspension or termination of your account, as described in our Terms of Service.

11 Your Statutory Rights

Nothing in this Refund Policy is intended to limit or exclude any mandatory consumer right you have under the law of your country or region of residence.

For example, consumers in the European Union and the United Kingdom may have a statutory right of withdrawal for certain digital purchases, and in some cases they must expressly consent to immediate performance and acknowledge that the withdrawal right is lost once the content has been delivered.

Where the law that applies to you gives you conditions that are more favourable than this policy, those legal rights prevail, and you should tell us when you contact us so that we can apply them.

12 Changes to This Policy

We may update this Refund Policy from time to time, for example to reflect changes to the plans, payment processes or legal requirements. The "Last updated" date at the top of this page shows the current version.

The policy that applies to your purchase is the version in force on the date you bought your VIP subscription. Continued use of the service after an update means you accept the revised policy for future purchases.

13 Contact Information

AIDoImg Try On is operated by MiAITool Inc., a company registered in the United States. If you have a question about a refund or a payment, please get in touch.

  • Legal name: MiAITool Inc.
  • Support email: support@aidoimg.com
  • Registered and business address: 9827 Mabel Rd, Unit 220, Las Vegas, NV 89110, United States

You can also reach us through our Contact us. We are happy to help you resolve any payment issue quickly and fairly.

Related Policies

Need a Refund?

Email us from the address you used to buy VIP, tell us the purchase date and amount, and we will review your request. You can also head back to the free AI clothes changer and keep creating.